Most books fall way short in that they fail to deliver in the practical application of the Lean and Six Sigma methods. They have a singular focus on teaching tools which on its own is insufficient for a reader to use those tools for what they were meant for – to generate value.
Where Process Mastery with Lean Six Sigma 2nd Edition comes to the fore is that it is a complete Lean Six Sigma body of knowledge written by a practitioner … for practitioners!
It is profound in its simplicity and provides easy, chronological access to the tools. Each of the DMAIC chapters is concluded with a comprehensive tool users guide and checklists and tollgate questions. You are not expected to read it, rather it was written for you to reference it and take away something new every time you open it.
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